Warranty
Durotech has an In-house Warranty Department. Its job is only on-going warranty management, dispatch of service, warranty work completion, and follow-up. And it targets 72 hours to have your warranty item closed.
Warranty headaches can be solved by a contractor who believes in providing Client Service.
Your building comes with a blanket of warranties covering Materials and Workmanship which require the contractor and manufacturers to stand behind their work products for specific durations. At Durotech, a full-time, sole point of contact manages and coordinates all your warranty needs for you.
No waiting on some superintendent or project manager to eventually respond to you.
No calling subcontractors or manufacturers. No wondering when your warranty request might be addressed. Or completed.
Warranty headaches can be solved by a contractor who believes in Focusing on its Clients.
Enter your warranty report in our on line system, track its status on line to completion.
We coordinate problem inspection, interface with your facility operations staff and Users, get the work completed, and report the results to you. Plus, we maintain a record for future maintenance reference.